Traditional print-at-home or PDF tickets MUST be printed in advance and presented on paper for entry. What about non Pittsburgh Penguins Games?įor non Pittsburgh Penguins events at PPG Paints Arena, only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a QR code, not a standard barcode ) will be accepted. IPhone users are encouraged to store tickets in their Apple Wallet for offline use. If you are a Penguins season ticket holder, received tickets forwarded from a friend or purchased on NHL Ticket Exchange, you can view your tickets on your mobile device through Account Manager. At the game or event, a ticket taker will scan each QR code from your mobile device. To see the next ticket in your purchase, you must swipe to the left Login to your Ticketmaster account and locate the order with your ticket(s) Open your Ticketmaster App or visit Ticketmaster using your mobile device New this 2018-2019 Pittsburgh Penguins season, in an effort to ensure a ticketing experience that is more convenient, safe and secure for all Penguins fans, 8 ½ x 11 PDF tickets (print-at-home delivery) will no longer be a valid form of entry for PPG Paints Arena events. As a result, to provide a consistent experience to all fans, the decision was made to eliminate PDFs as of July 1, 2018. At the same time, fraud, confusion, and printing issues were frequent with PDF tickets. Why has PPG Paints Arena and the Pittsburgh Penguins gone mobile?Īs mobile ticketing becomes more common across multiple industries, we have seen print-at-home usage decline. Guests not abiding by this Fan Courtesy Policy are subject to ejection from PPG Paints Arena and in some cases subject to criminal prosecution. Guests encountering difficulties and concerns are urged to contact PPG Paints Arena staff immediately.Guest who are disruptive to the event presentation, performance or game.Throwing objects, either within the seating section or onto the ice or event performance area.Guests entering or attempting to enter restricted areas without proper authorization or credentials.Prohibited entry items such as containers, food and beverage, air horns, weapons and laser pointers.Banners or signs that obstruct the view of guests, obscure advertising or impede the operations of PPG Paints Arena, contain objectionable subject matter or are commercial in nature.PPG Paints Arena reserves the right to remove any banner or signage at any time.Smoking, except in designated areas located outside the arena.Intoxication or other signs of impairment related to alcohol or drug consumption.Clothing containing offensive language or indecent graphics.Abusive or foul language and obscene gestures directed towards other guests, arena employees, players, coaches, performers or officials.PPG Paints Arena is committed to exceeding the expectations of every guest by delivering the best sports and entertainment experience with quality guest service and exceptional value at a world-class venue.Īs a means of creating a safe, comfortable and enjoyable experience for all guests, PPG Paints Arena asks for your assistance and compliance with the following: The accessible drop-off location for PPG Paints Arena is located on Fifth Avenue near the Peoples Gate at the southwest corner of PPG Paints Arena.įor more information regarding accessibility accommodations, please click here. For specific event availability, please call 41 or through the PA Relay Service at 7-1-1. For all other events: Accessible and general parking in the garage will vary from event to event, based upon availability.For Pittsburgh Penguins hockey games: Accessible parking in the garage is reserved for suite holders and loge box season ticket holders.Additionally, accessible parking is available in the parking garage attached to PPG Paints Arena with the following conditions: These accessible spaces are filled on a first come, first served basis, so please plan accordingly. Designated spaces are available for vehicles displaying a current state-issued disability placard or license plate. These lots include the Chrysler East Lot, Jeep North Lot, Dodge South Lot and Fiat West Lot. Accessible parking is available in a number of lots near PPG Paints Arena.
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